How to deal with customer complaints?

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Ce sujet a 1 réponse, 2 participants et a été mis à jour par  Reiner, il y a 3 mois et 2 semaines.

  • Auteur
    Messages
  • #25021

    Genezi
    Participant

    Hello everyone, can anyone give me some advice on how to deal with customer complaints?

  • #25022

    Reiner
    Participant

    Hello, you can’t be “nice” to everyone. Every business will eventually encounter a dissatisfied customer, so you need a plan for how to respond quickly to resolve the issue. Employees must react with lightning speed and be ready to quickly contact managers if the situation requires it. Use your customised experiences, which will definitely help you solve the most difficult tasks.

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