Hello to all. I think you’ve heard that Q-See offers over three different brand families, including around 30 dome cameras. If you read the Q-See reviews here https://qsee.pissedconsumer.com/customer-service.html carefully, you will find out that Q-See offers a 24 month warranty on all of its products. This also includes a free exchange policy in the event of manufacturing defects for a period of one month after the date of purchase. You will need a copy of your receipt, invoice, purchase order, or order confirmation to receive replacement products.